Delete your data

• In the app: Profile → Delete account
• Or by email: privacy@farmabot.com from the address on your account, subject "Delete my account"
• Access ends: immediately · Data is erased: 30 days later
• Controller: Jamaji LLC (d/b/a FarmaBot), Wyoming, United States

Asking takes effect at once: you are signed out everywhere, reminders stop, and everything you shared is revoked. Your records are then erased 30 days later, and after that they cannot be recovered — not by you, not by us, not from backups. Signing in again before that date cancels the deletion and brings your data back.

1. How to request it

The fastest way is inside the app: open Profile → Delete account. FarmaBot shows you what will be erased, offers a PDF copy of your whole history, and asks you to confirm your identity — your password, or Apple/Google sign-in — before scheduling the deletion. Nothing is charged for this and nothing is hidden behind Premium.

If you cannot reach the app — you lost the phone, you never installed it again — email privacy@farmabot.com from the email address registered on your FarmaBot account. Writing from the registered address is how we confirm the request is yours; if you cannot, tell us and we will verify your identity another way before deleting anything. We confirm email requests within 7 days and complete them within 30.

You do not have to give a reason, and we will not ask you for one.

2. The 30-day window, and how to undo

We wait 30 days before erasing anything, for one reason: a request made in anger, by mistake, or by someone else holding an unlocked phone should be reversible. During those 30 days the account is deactivated — no access, no reminders, no sharing — but the data is still there. Sign in again and choose "Restore my account" and everything comes back.

One thing does not come back: the shares you had created are revoked when you ask for deletion, and restoring the account does not restore them. You would have to invite those people again.

3. Cancel your subscription first

If you pay for Premium or Premium+, cancel the subscription in the store where you bought it — Apple App Store, Google Play, Huawei AppGallery, or web billing — before requesting deletion. Deleting your FarmaBot account does not cancel store billing, because the store owns that subscription, not us. We cannot cancel it on your behalf or refund charges made after deletion.

4. Take a copy first

Before you confirm, the app offers a PDF with everything you recorded: medications, reminders, dose history, measurements, exams, allergies, conditions, surgeries, visits and vaccines. It is built on your phone and it is yours to keep. Once the 30 days are up we cannot produce it for you, because there is nothing left to produce it from.

5. What gets deleted

• Your account and profile, and every session and device token (access stops immediately)
• Medications, schedules, dose history, and inventory
• Health records: measurements, lab results and their photos, allergies, surgeries, conditions, and side-effect entries
• Pets and their records
• Appointments, shopping lists, and insurance details
• Assistant conversations
• Shares you created: people you shared data with lose access, and data shared with you by others stops being visible to you

One thing is not ours to delete: if you logged a dose or wrote a note in someone else’s medicine cabinet while they were sharing it with you, that entry stays in their history — it is a record of their treatment, not yours. Your name is removed from it. Only they can delete it.

6. What we keep, and why

A small amount of data survives deletion because the law requires it or because deleting it would let the same abuse happen again. Nothing in this list identifies your health:

• Billing and transaction records for up to 7 years, where tax and accounting law requires it. These are stripped of your identity when your account is erased: what remains is the plan, the store, the dates and the amount, with no link to you
• Security and abuse records needed to resolve a dispute, prevent fraud, or comply with a legal obligation
• Anonymized statistics that can no longer be linked back to you

Backup systems rotate on their own schedule, so a copy may persist there for a short period after your data is gone from the live service. It is not accessible to us for normal use and is overwritten in the ordinary course.

7. Deleting only some of your data

You do not have to delete the whole account to get rid of something. Most records — a medication, a lab result, a pet, a shared link — can be deleted from inside the app, and that deletion syncs to our servers. If you want a specific category removed but want to keep your account, write to privacy@farmabot.com and say which.

8. Your other rights

Depending on where you live, you may also have the right to access a copy of your data, correct it, restrict or object to processing, or withdraw consent. Those requests go to the same address: privacy@farmabot.com. Our full commitments are in the Privacy Policy.