Delete your data

• To request deletion: email privacy@farmabot.com from the address on your account
• Subject line: Delete my account
• We confirm within: 7 days · We complete within: 30 days
• Controller: Jamaji LLC (d/b/a FarmaBot), Wyoming, United States

Deletion is permanent. Your medication history, reminders, inventory, health records, and photos cannot be recovered afterwards, and we cannot restore them from backups on request.

1. How to request it

Send an email to privacy@farmabot.com from the email address registered on your FarmaBot account, asking us to delete your account. Writing from the registered address is how we confirm the request is yours; if you cannot, tell us and we will verify your identity another way before deleting anything.

You do not have to give a reason, and we will not ask you for one.

2. Cancel your subscription first

If you pay for Premium or Premium+, cancel the subscription in the store where you bought it — Apple App Store, Google Play, Huawei AppGallery, or web billing — before requesting deletion. Deleting your FarmaBot account does not cancel store billing, because the store owns that subscription, not us. We cannot cancel it on your behalf or refund charges made after deletion.

3. What gets deleted

• Your account and profile, and every session and device token (access stops immediately)
• Medications, schedules, dose history, and inventory
• Health records: measurements, lab results and their photos, allergies, surgeries, conditions, and side-effect entries
• Pets and their records
• Appointments, shopping lists, and insurance details
• Assistant conversations
• Shares you created: people you shared data with lose access, and data shared with you by others stops being visible to you

4. What we keep, and why

A small amount of data survives deletion because the law requires it or because deleting it would let the same abuse happen again. Nothing in this list identifies your health:

• Billing and transaction records for up to 7 years, where tax and accounting law requires it
• Security and abuse records needed to resolve a dispute, prevent fraud, or comply with a legal obligation
• Anonymized statistics that can no longer be linked back to you

Backup systems rotate on their own schedule, so a copy may persist there for a short period after your data is gone from the live service. It is not accessible to us for normal use and is overwritten in the ordinary course.

5. Deleting only some of your data

You do not have to delete the whole account to get rid of something. Most records — a medication, a lab result, a pet, a shared link — can be deleted from inside the app, and that deletion syncs to our servers. If you want a specific category removed but want to keep your account, write to privacy@farmabot.com and say which.

6. Your other rights

Depending on where you live, you may also have the right to access a copy of your data, correct it, restrict or object to processing, or withdraw consent. Those requests go to the same address: privacy@farmabot.com. Our full commitments are in the Privacy Policy.